| Standard Shipping :
Purchase price up to
$15.00 will be $6.95 shipping.
$15.01 to 30.00 - 8.50
30.01 to 50.00 - 10.95
50.01 to 75.00 - 13.95
75.01 to 100.00 - 15.95
100.01 and up - Free
AK and HI add $10.00
Source: SoftLinens
In most cases, products ship within 1-2 business days via UPS ground. You will be sent a tracking number to the email address you provided.
Return Policy:
If you are not pleased with your purchase for any reason, simply ship it back to us within 30 days of receipt for a full refund of your purchase price (this does not include your original shipping and handling fees).We must receive your returned purchase within 30 days of receipt in order to issue a refund. Item(s) must be in it's original packages. We cannot accept returns of merchandise that are used, laundered, or soiled. All SoftLinen’s products are packed in zipper bags where customers can feel the quality without having to take everything apart. Items that are special ordered are not returnable. Health department regulations do not permit us to accept open packages of bedding including: sheets, Duvets, mattress pads, pillow cases, and pillows for refund or credit. After we have received your return, inspected it, and approved it for a refund, we will credit the approved refund amount to the credit card used to purchase the returned item(s).
Source: Linens by Janet
In most cases, products ship within 1-2 business days via Fed. Ex. ground, or UPS ground. You will be sent a tracking number to the email address you provided.
(AK, HI, APO/FBO's AND P.O. Boxes are shipped at standard shipping charges using US Priority Mail Insured shipment).
Return Policy:
1. In most cases, manufacturer’s sales are final & they do not accept returns. However, if you do need a return, call for an authorization # for a return – contact Janet Wright(800-781-2466) with all the particulars, and she will give you return instructions and policies for each individual mfg.
2. All returns must have a return authorization #, and it should be displayed on the outside of the package. Otherwise, it will be refused and returned to you at your expense.
3. returns must be received within 30 days of return authorization date. Orders not returned in 30 days will not be covered.
4. Return the product at your expense using UPS ground, Fed. ex. ground, or US mail. Return address depends on which mfg. is involved and will be given on an individual basis.
5. The mfg. will re-inspect and repair and replace at their discretion.
6. If the product in question is determined not to be defective or due to customer misuse, the product will be returned to the sender and sender will be charged the return freight. |